Parkwood Village (Gold Coast)  QLD 4214

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

We don’t charge shipping within Australia, and for International orders there is a fixed charge of AUD$25 (or the converted currency equivalent)

Which payment methods are accepted in the Online Shop?

We accept Credit Card or PayPal funds transfer, both of which are performed via the PayPal application

How long will delivery take?
  • Gold Coast: 2 days
  • East Coast of Australia: 4 days
  • Adelaide and Perth: 6 days
  • New Zealand: 7 days
  • Rest of the World: Between 10 and 21 days
How secure is shopping in the Online Shop? Is my data protected?

We use bank-grade security on our site. Your data is always protected under an SSL certificate

What exactly happens after ordering?

Once we receive your order, we will ship it the same day, or the very next day depending on the time of the order. If there are any special requirements, we may contact you prior to shipping.

When your product is shipped, you will receive an email notification.

Do I receive an invoice for my order?

You will receive an invoice via email which is automatically generated by the shopping cart system. This invoice will be sufficient for warranty, returns and proof of payment.

If you require a tax invoice for business purposes, we can provide this on request.

Call Us

Need a fast response? Call us on  0416 078 332

Send us an email